Application
Officers who carry out installation, maintenance and upgrade of ICT networks apply the skills and knowledge in this unit. They would be employed by telecommunications companies and IT networking provisioning companies. They will gain knowledge of hardware and software installations, routing and switching protocols and diagnostics required for integrating new and converging functionalities to the network. |
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Prepare to install an IP network | 1.1. Prepare for given work according to relevant legislation, occupational health and safety (OHS), codes, regulations and standards 1.2. Arrange access to the site according to required procedure 1.3. Review existing network design documentation to ensure it is current and complete 1.4. Select the components and network elements required to be installed to meet the technical requirements 1.5. Contact vendors and service suppliers to obtain specifications and availability of identified components 1.6. Develop plans, with prioritised tasks and contingency arrangements, for installation of components with minimum disruption to client 1.7. Liaise with appropriate person to obtain approval for the plans, including security clearance and timing |
2. Install and configure an IP network | 2.1. Install and configure server hardware and software according to organisational and industry standards, following plans 2.2. Install and configure computer, other hardware and software according to organisational and industry standards and plans 2.3. Install and configure other software required for the network to operate with security and integrity according to the plan |
3. Test and reconfigure the IP network | 3.1. Test the installed software and hardware, utilising available technical tools, to ensure that all components are functioning as expected 3.2. Test the network to ensure it is functioning according to specifications 3.3. Resolve problems identified in the modified network |
4. Complete documentation and clean up worksite | 4.1. Complete hardware and asset recording document in line with organisational requirements 4.2. Document installation, boot-up and configuration procedures according to organisational requirements 4.3. Tabulate test results and complete all user reports 4.4. Complete client report and notify of status of the network 4.5. Clean up and restore worksite to client's satisfaction 4.6. Secure sign-off from appropriate person |
Required Skills
Required skills |
communication skills to liaise with internal and external personnel on technical, operational and business related matters literacy skills to interpret technical documentation and write reports in required formats numeracy skills to take test measurements, interpret results and evaluate performance and interoperability of network planning and organisational skills to plan, prioritise and monitor own work and coordinate the process in liaison with others problem solving and contingency management skills to adapt configuration procedures to requirements of network and reconfigure depending on differing operational contingencies, risk situations and environments research skills to interrogate vendor databases and websites to implement different configuration requirements to meet security levels technical skills to select and use router test software and hardware to suit different network applications |
Required knowledge |
client business domain, business function and organisation current industry-accepted hardware and software products data and voice transmission technologies and protocols networking technologies incorporating substantial depth in some areas router-based network architectures |
Evidence Required
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the ability to: plan and prepare for the IP network installation task select network elements to meet the client business specifications install, configure and test the network elements to ensure interoperability within the network apply network topologies, protocols and security issues apply solutions to defined network problems. |
Context of and specific resources for assessment | Assessment must ensure: site where network installation may be conducted use of field measurement equipment currently used in industry network design documentation equipment specifications network components hardware and software live network organisational guidelines networked (LAN) computers WAN service point of presence. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct observation of the candidate installing, configuring and testing a new or updated network evaluation of report prepared by the candidate outlining testing procedures, test results, recommendation to network changes and completion records oral or written questioning of required knowledge. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: ICTTEN4199A Install, configure and test a router ICTTEN5201A Install, configure and test a server. Aboriginal people and other people from a non-English speaking background may have second language issues. Access must be provided to appropriate learning and assessment support when required. Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed. In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency. Where applicable, physical resources should include equipment modified for people with special needs. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Network may include: | data internet internet protocol private branch exchange (IP PBX) IPTV large and small local area networks (LAN) national wide area networks (WAN) radio frequency identification (RFID) storage area network (SAN) voice voice over internet protocol (VoIP) virtual private network (VPN). |
Documentation may include: | audit trails client training equipment inventory ISO, IEC, AS standards naming standards project management templates and report writing satisfaction reports version control. |
Components may include: | CD, DVD and Blu-ray drives central processing unit (CPU) complementary metal oxide semiconductor (CMOS) battery central processing unit (CPU) upgrades fax and modem cards hard drives (internal and external) hardware interface cards motherboards RAM upgrades software wireless adaptors. |
Network elements may include: | adaptors communications cables and connectors hubs routers servers switches. |
Requirements may refer to: | business network people in the organisation system. |
Client may include: | external organisations individuals internal departments Internal employees. |
Appropriate person may include: | authorised business representative client supervisor. |
Hardware may include but is not limited to: | cables: Category 5e, 6, or 7 crossover fibre shielded twisted pairs (STP) straight through unshielded twisted pairs (UTP) digital subscriber line (DSL) modems modems and other connectivity devices network elements personal computers remote sites workstations. |
Software may include: | commercial software applications in-house or customised software open software organisation-specific software packaged software. |
Standards may include: | ISO, IEC, IEEE, IETF, ITU, AS standards organisational standards project standards. |
Computer may include: | laptops mobile equipment netbooks other devices servers smart phones workstations. |
Technical tools may include: | diagnostic software hyperterminal LAN Cat tester. |
Organisational requirements may include: | preventative maintenance and diagnostic policy problem solution processes roles and technical responsibilities in the network management vendor and product service level support agreements work environment. |
Sectors
Unit sector | Telecommunications |
Competency Field
Telecommunications networks engineering |
Employability Skills
This unit contains employability skills. |
Licensing Information
Refer to Unit Descriptor